Interface RequestCreateDto

interface RequestCreateDto {
    channel?: string;
    form?: Form;
    isAdfRequest?: boolean;
    raiseOnBehalfOf?: string;
    requestFieldValues?: {
        [key: string]: unknown;
    };
    requestParticipants?: string[];
    requestTypeId?: string;
    serviceDeskId?: string;
}

Properties

channel? form? isAdfRequest? raiseOnBehalfOf? requestFieldValues? requestParticipants? requestTypeId? serviceDeskId?

Properties

Optionalchannel

channel?: string

(Experimental) Shows extra information for the request channel.

Optionalform

form?: Form

Provides answers to the form associated with a request type that is attached to the request on creation. Jira fields should be omitted from requestFieldValues if they are linked to form answers. Form answers in ADF format should have isAdfRequest set to true. Form answers are not currently validated.

OptionalisAdfRequest

isAdfRequest?: boolean

(Experimental) Whether to accept rich text fields in Atlassian Document Format (ADF).

OptionalraiseOnBehalfOf

raiseOnBehalfOf?: string

The accountId of the customer that the request is being raised on behalf of.

OptionalrequestFieldValues

requestFieldValues?: {
    [key: string]: unknown;
}

JSON map of Jira field IDs and their values representing the content of the request.

OptionalrequestParticipants

requestParticipants?: string[]

List of customers to participate in the request, as a list of accountId values.

OptionalrequestTypeId

requestTypeId?: string

ID of the request type for the request.

OptionalserviceDeskId

serviceDeskId?: string

ID of the service desk in which to create the request.

Settings

Member Visibility

On This Page

Properties