Interface RequestCreateDto

interface RequestCreateDto {
    channel?: string;
    form?: Form;
    isAdfRequest?: boolean;
    raiseOnBehalfOf?: string;
    requestFieldValues?: {
        [key: string]: unknown;
    };
    requestParticipants?: string[];
    requestTypeId?: string;
    serviceDeskId?: string;
}

Properties

channel? form? isAdfRequest? raiseOnBehalfOf? requestFieldValues? requestParticipants? requestTypeId? serviceDeskId?

Properties

Optionalchannel

channel?: string

(Experimental) Shows extra information for the request channel.

Optionalform

form?: Form

Provides answers to the form associated with a request type. Omit Jira fields from requestFieldValues if they're linked to form answers. For form answers in ADF format, set isAdfRequest to true.

OptionalisAdfRequest

isAdfRequest?: boolean

(Experimental) Whether to accept rich text fields in Atlassian Document Format (ADF).

OptionalraiseOnBehalfOf

raiseOnBehalfOf?: string

The accountId of the customer that the request is being raised on behalf of.

OptionalrequestFieldValues

requestFieldValues?: {
    [key: string]: unknown;
}

JSON map of Jira field IDs and their values representing the content of the request.

OptionalrequestParticipants

requestParticipants?: string[]

List of customers to participate in the request, as a list of accountId values.

OptionalrequestTypeId

requestTypeId?: string

ID of the request type for the request.

OptionalserviceDeskId

serviceDeskId?: string

ID of the service desk in which to create the request.

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Properties