Optional
breachedOptional
breachTime and date at which the SLA cycle breached in case of completed breached cycle or would have breached in case of non-breached completed cycle.
Optional
elapsedDuration in which the service was completed.
Optional
goalDuration within which the service should have been completed.
Optional
remainingDuration remaining after the service was completed.
Optional
startTime and date at which the SLA cycle started.
Optional
stopTime and date at which the SLA cycle completed.
Indicates if the SLA (duration) was exceeded (true) or not (false).