Interface SlaInformationOngoingCycleDto

Details of the active cycle for the SLA.

interface SlaInformationOngoingCycleDto {
    breached?: boolean;
    breachTime?: DateDto;
    elapsedTime?: DurationDto;
    goalDuration?: DurationDto;
    paused?: boolean;
    remainingTime?: DurationDto;
    startTime?: DateDto;
    withinCalendarHours?: boolean;
}

Properties

breached? breachTime? elapsedTime? goalDuration? paused? remainingTime? startTime? withinCalendarHours?

Properties

Optionalbreached

breached?: boolean

Indicates whether the SLA has been breached (true) or not (false).

OptionalbreachTime

breachTime?: DateDto

Time and date at which the SLA cycle would have breached its limit.

OptionalelapsedTime

elapsedTime?: DurationDto

Duration of the service.

OptionalgoalDuration

goalDuration?: DurationDto

Duration within which the service should be completed.

Optionalpaused

paused?: boolean

Indicates whether the SLA is paused (true) or not (false).

OptionalremainingTime

remainingTime?: DurationDto

Duration remaining in which to complete the service.

OptionalstartTime

startTime?: DateDto

Time and date at which the SLA cycle started.

OptionalwithinCalendarHours

withinCalendarHours?: boolean

Indicates whether the SLA it timed during calendared working hours only (true) or not (false).

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Properties